Anime Expo - July 2nd - July 5th, 2015
Location
Los Angeles Convention Center
1201 South Figueroa Street Los Angeles, CA 90015Refund Policy
Description
Anime Expo, also known as "AX", is the largest Japanese popular culture event in North America, and will be held at the Los Angeles convention center July 2nd - 5th, 2015.
For the latest information, please visit our website at: Anime-Expo.org
Reminders
NAME CHANGE POLICY UPDATE : Due to the new registration system and updated security requirements, name changes on purchased registrations will no longer be permitted. Please make sure to have your full, legal name attached to any new registrations.
Please bring your printed registration confirmation for each attendee along with valid photo IDs. You may also use your smartphone access your registration confirmation using Eventbrite's mobile app.
The only child attendee package we provide is the 4-Day Child Pass for a fee (children 5 and under are free of charge but still need to be registered). Please purchase this for your child even if he or she is attending for just one day.
All attendees under the age of 18 must be accompanied by an adult in order to pick-up a badge. All children under the age of 15 must be accompanied by an adult at all times.
With the exception of the South Hall registration area, you must wear your badge at all times inside the convention center.
Registration Inquiries: https://www.eventbrite.com/contact-us/
General Inquiries: http://www.anime-expo.org/contact-us/
DID YOU REGISTER BEFORE 1/28/2015?
The barcode that was sent when you first registered is no longer valid and will not be scannable. A new registration confirmation will be delivered to your email from Eventbrite. This confirmation can be presented at the Pre-Registration counter electronically (via Eventbrite App or QR code in the email) or printed. Please make sure to use this registration confirmation as it is the only barcode that will be valid at Badge Pick-Up.
This applies to registrants who purchased any of the following badges from 7/4/2014 -1/28/2015:
• 4-Day Badge
• Child Badge
• Premier Fan Badge
If you purchased a badge between 12/31/2014 - 1/28/2015 and would like to request a refund, you must contact to process this cancellation.
If you purchased a badge between 7/4/2014 – 12/30/2014, you do not meet the 30-day refund requirement but you may request a transfer to 2016. Please contact Eventbrite Customer Support.
If you registered for Artist Alley between 7/4/2014-1/28/2015, you should receive an update from the Artist Alley team within February. Thank you very much for your patience!
FAQs
Are there ID requirements or age requirements to enter the event?
A valid photo ID, as well as your registration confirmation email, containing the QR code, is required to be presented to staff in order to receive your badge. Acceptable forms of identification include: Driver’s License, School ID, Work ID, Passport, Military ID, etc.
Please purchase a 4-Day Child Pass for your child even if he or she is attending for just one day. Children ages 5 & under are free of charge while there is a fee for children ages 6-12. You must purchase an General Pass along with any Child Passes.
All attendees under the age of 18 must be accompanied by an adult in order to pick-up a badge. All children under the age of 15 must be accompanied by an adult for the duration of their time at the event.
Any programming designated 18+ will require attendees to show a valid photo ID in order to gain admittance.
What are my transport/parking options getting to the event?
Parking is available at the Los Angeles Convention Center. There are many public parking lots available in the surrounding area. Shuttle service will also be available for participating hotels. Please visit our website for updated information.
What can/can't I bring to the event?
Click here for our Code of Conduct.
Where can I contact the organizer with any questions?
Registration Inquiries: https://www.eventbrite.com/contact-us/
General Inquiries: http://www.anime-expo.org/contact-us/
What is the refund and transfer policy?
Your refund request must be received within 30 days of your registration purchase date. After 30 days, you may request for a transfer once, good only for the following year.
Due to the new registration system and updated security requirements, name changes on purchased registrations will no longer be permitted. Please make sure to have your full, legal name attached to any new registrations.
Any requests for a cancellation or a transfer must be submitted in writing by June 23, 2015 to http://www.anime-expo.org/contact-us/. This applies only to requests from Anime Expo 2015; requests from prior expos will not be accepted.
How much will it cost to reprint my badge/pass?
4-Day Pass & 1-Day Passes: $45
Premier Fan Pass: $125
Can I update my registration information?
http://www.anime-expo.org/contact-us/
registration@anime-expo.org
Do I have to bring my printed ticket to the event?
Please bring your printed to ticket for each attendee to the event in order pick up your badge.
Premier Fans: please see pick-up information at the bottom of the page.
The name on the registration/ticket doesn't match the attendee. Is that okay?
Your registration must match the attendee. Each attendee must bring their photo I.D.
Where do I pick-up my badge/pass?
Los Angeles Convention Center
1201 South Figueroa Street
Los Angeles, CA 90015
Pre-Registration Badge Pick-Up Hours
SOUTH HALL - Pre Registration & Customer Service
***onsite or at-con cash sales will not be available on Day 0
Day 0: Wednesday, July 1st 12 PM ~ 11:59 PM
Day 1: Thursday, July 2nd 12 AM ~ 8 PM
Day 2: Friday, July 3rd 6 AM ~ 8 PM
Day 3: Saturday, July 4th 6 AM ~ 8 PM
Day 4: Sunday, July 5th 6 AM ~ 2 PM
WEST HALL
Day 0: Wednesday, July 1st 12 PM ~ 9:00 PM
Day 1: Thursday, July 2nd 6 AM ~ 8 PM
Day 2: Friday, July 3rd 6 AM ~ 8 PM
Day 3: Saturday, July 4th 6 AM ~ 8 PM
Day 4: Sunday, July 5th 6 AM ~ 2 PM
PREMIER FAN
Premier Fan Passes purchased before 5/15/2016 will be mailed out. Otherwise, you may pick up the pass at the Premier Fan Lounge in room 503 in the West Hall of the Convention Center.
If you do not recieve your premier fan pass by 6/12/2015, please contact registration@anime-expo.org.
Premier Fan Lounge Hours:
Day 1: Thursday, July 2nd 8 AM ~ 9 PM
Day 2: Friday, July 3rd 8 AM ~ 8 PM
Day 3: Saturday, July 4th 8AM ~ 8 PM
Day 4: Sunday, July 5th 8 AM ~ 2 PM
For more information and Premier Fan Updates, you may go here:
http://www.anime-expo.org/premier-fan/
If you purchased a Premier Fan Pass after purchasing a 4-Day or 1-Day Pass, you my request a refund. This request can be submitted here: http://www.anime-expo.org/premier-fan/?tab=upgraderequest
Organized by
Founded in 1992, SPJA is a 501(c)3 non-profit organization dedicated to celebrating and uplifting the unique and deep culture that surrounds Japanese animation. Our roots originated from Cal Animage Alpha, an anime club at UC Berkeley, which co-sponsored the first Anime Expo in 1992, along with its predecessor Anime Con in 1991.
Since then, SPJA has grown exponentially in its endeavors, with Anime Expo becoming the largest anime convention in North America, as well as establishing B2B conference Project Anime, and partnering with World Cosplay Summit to organize its US preliminary. With each unique event we produce, our purpose never strays – we aim to promote, celebrate, and educate the public about Japanese animation, manga, video games, and traditional culture.